Our Appointment Cancellation Policy

Our goal is to provide quality dental care to all our patients in a timely manner. To help us do that, we ask that patients be aware of our policy regarding missed appointments. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other patients as well.
If you need to cancel your appointment, please call us at (904) 297-8416 between the hours of 10AM to 4PM. If after hours, you may leave a detailed voicemail message.

Late Cancellations & No Shows

A cancellation is considered late when the appointment is cancelled less than 24 hours before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, the patient will be charged a $35 missed appointment fee on the day of their next visit.
Please be aware of our policy regarding missed appointments. When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients.